|
Name:
David Sánchez
Company:
HyperBrand Worldwide Communications Group, Inc.
Job title:
Managing Partner
Duties:
Corporate Branding
Digital Branding
Interactive Branding
Branded user Experiences
Interactive Marketing
Media Planning
Practising since:
1995
Country:
USA
City:
Washington, DC
Web:
www.hyperbrandworldwide.com
Email:
David
Selected client list:
Kia Motors Puerto Rico
R-G Mortgage
University of Phoenix
CEMEX Puerto Rico
Liberty Cablevision
Success story:
R-G Mortgage
Small but powerful: Building and deploying rgmortgage.com
Challenge:
Beat established online mortgage giants like BBPR and BBVA
at their own game.
R-G Mortgage faced challenges similar to many of our clients.
In sum, the company needed to:
1. Increase online mortgage applications.
2. Develop a web centric, data driven website and Harvest
deeper user data.
3. Leverage mortgage value-added services and avoid channel
conflict.
4. Minimize build out of Pre-Approval Mortgage Applications,
and customer services downtime.
Ideas:
Distinguishing rgmortgage.com the crowded mortgage site field
required designing and creating a site based on consumersâ
experiences rather than complex and archaic data systems.
Realizing that user needs would drive technical challenges,
we provided rgmortgage.com with the insight to synthesize
data and the technical depth to obtain a maximize return of
investment.
Our assessment of competitor sites convinced rgmortgage.com
to develop an Online Customer Relationship Platform that will
deeply integrate to an Interactive Marketing Server capable
of full segmentation to deliver individual level communications,
ensuring customer retention for rgmortgage.com, allowing it
to gather deep information over time. success = As Technology
Director of the award winning Arteaga Interactivo, Publicis
Arteaga & Arteaga' premier provider of interactive services
in San Juan, Puerto Rico. I helped R-G Mortgage surpass the
yearly expected return of investment.
People, interested in applying for a mortgage paid attention:
rgmortgage.com was a successful launch.
Since launch, rgmortgage.com have registered over 15,000 users
and sold more than $4.0 millions in mortgage loans. Our Interactive
Marketing Technology increased the registered user base by
500 percent since we redesign the website.
Our solutions provided rgmortgage.com with the ability to
effectively grow, manage with and sustain its loyal customer
base.
|